A Wonderful Recording SolutionMultimedia Recording

As we all know, the customer service play an indispensible role in the daily work of a company. So, it is essential to keep track of everything about the customer contact. One the one hand, we can monitor the performance of the agents, on the other hand, we can provide strong evidences when facing a disputes with the customers.

With the fast development of science and technology, a wonderful recording solution called multimedia recording has appeared. Multimedia recording can capture all customer contact across multiple channels such as voice calls, e-mails, voice messages and even instant messaging, and further compress the data for more effective storage. Encompassing five main components of interaction analytics, screen content analysis, quality monitoring, recording and retention, and fraud detection, multimedia recording solution with advanced capabilities is designed to meet all sorts of of business needs.

Customer interactions of multimedia recording contain large amounts of valuable information and statistics that can considerably help a business improve service levels when explored and analyzed. Besides, it can protect the company when being faced with potential disputes.

Multimedia recording solution is widely used in the call center of a company. The call center can monitor the quality of all calls made and evaluate the performance of the agents through this technology. By monitoring the calls made, we can know the good points and weak points of the agents’ performance and take corresponding measures to improve the agents’ service.

Call recording can be used as the training materials when new agents are employed. Call recording will reveal how the agents handle various customer concerns, queries, and even complaints, and how each agent is progressing. These materials will make new agents quickly learn how to deal with all kinds of customers and know what to do with all sorts of situations.

Built on voice over VoIP technology, multimedia recording in the call center can allow companies to record calls and reports digitally, thus saving both space and money over paper records, reducing the call center’s office expenses and saving a few other fees as well.

For the purposes of quality management and compliance, multimedia recording solution has become increasingly essential for businesses that engage their customers over voice and web channels. Multimedia recording charges the reasonable rates and cut lots of costs while offering great help to business. In a word, multimedia recording solution has a great market prospect in the near future.

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How Do Viruses And Worms Affect Your Computer

Also, unlike viruses that most commonly infect an individual computer, the worms usually attack a computer network. A computer network functions by using a collection of servers and routers. This is what the internet is comprised of. A server is like a PC but has more speed and storage and a router is a server with specialized functions, it directs traffic through the network.
PC Security – Worm Viruses, Deadliest of All

A virus attacks the unit used to run programs on the computer called the central processing unit or CPU for short. It does this by running programs and being constantly busy, so that none of the functions you select can be opened. Similarly, this is how a worm functions on a network. The routers rely on memory and processing time (similar to the CPU functions). These are attacked and as a result the network drastically slows down.

Worms carry payloads which are comprised of other types of malware, backdoor installations or spyware. Spyware is a monitoring program that can keep an eye on activities on your computer and backdoor programs set up hidden access points used by hackers to steal your information or send spam.

My Doom sent out at the beginning of 2004, was the fastest spreading worm to date. The worm came in the form of an email with the message “andy; I’m just doing my job, nothing personal, sorry.”

Although the culprit was never found, its intended victim is thought to have been a software company called Santa Cruz Operation or SCO for short.

When a person opened this email, the worm was programmed to overwhelm SCO’s website with traffic. The worm spread through the internet and caused a massive slow down.

For the individual computer, the worm’s payload is more serious because it allows ports to be opened on the computer where hackers have access to steal or delete information. In addition, a payload may come with a program to attack your antivirus software and disable it.

De worming

Using firewalls will help protect your computer. Firewalls reduce traffic and hide your computer. In this state, you are less likely to be attacked by worms spread over the network.

Be careful not to open suspicious emails and if you don’t know the person or get and unexpected email don’t open it. If you find your computer is slow and reboots by itself or the internet is sluggish, you may have been infected. Try running antivirus software to check it out. If that doesn’t work, try to manually removing the virus. Information as to how this is done can be found on the internet.

Multimedia Projector a great help for your home theater and video game

Generally, Multimedia Projector is a great help for your home theater and video game, it can works well with your DVD Player, TV and HDMI as well as video games, there are many other that can make you home theater more varied and colorful, this is an article about the reviews of the Multimedia Projector.

Here is the Schedule Details:

System Setup Options:

TV System – PAL / NTSC / Auto; Power Resume; Password Set UP; Parental Rating Set Up; Factory Reset

Language Setup Options:

OSD Language; Audio Language; Subtitle Language; Menu Language

Video Set Up

Brightness; Contrast; Hue; Saturation; Sharpness

Speaker Set Up

DOWNMIX – LT/RT, Stereo, VSS, 5.1CH; Subwoofer – ON/OFF; Center Delay; Rear Delay; Front – Large, Small

Digital Setup

OP Mode – Line Out, RF Remote; Dynamic Range – OFF, 2/8, 4/8, 6/8, FULL; Dual Mono – Stereo, Mono L, Mono R, MIX Mono

Native Resolution:

640 x 480 (VGA); Display Mode: 4:3, 16:9; Audio Output: 3W x 2; Noise Output:

On Board Buttons: – Power ON/OFF; Play/Pause; Stop, Setup; TV Menu; Volume -; Volume +

– DVD Eject Button; 4:3 / 16:9; Projector Focus Dial – Tilt Screen UP/Down Dial – Source – Select & Choose Either, DVD / TV / VGA / AV / S-Video / Game / HDMI – UP/DOWN/LEFT/RIGHT Navigation (OSD Control Only) – Fast Forward/Rewind (Press Once) Skip Scene (HOLD DOWN) TV Tuner Menu Color – Brightness, Contrast, Saturation; OSD – Language, V Position, H Position, Transparent ON/OFF; TV – Channel, Analog TV Standard, Auto Search, Manual Search, Tuning, Skip ON/OFF; Function – Factory Reset, Sleep Function, Blue Screen, Rotate ON/OFF, Sharpness; Analog TV Standards – NTSC M, PAL M, PAL BG, PAL I, PAL DK, PAL N

Inputs: Power IN (100-240V, 50/60hz); DVD DISC; USB; SD/MMC; HDMI; Analog TV Antenna Input; Component Video (RCA) IN; Component Video (RCA) OUT; VGA; 3.5mm Audio IN; 3.5mm Headphone Port; Coaxial; S-Video

Projection Size:

Game: 270cm Maximum; Video: 350cm Maximum; PC: 200cm Maximum

Projection Distance:

Game: 400cm Maximum; Video: 425cm Maximum; PC: 290cm Maximum

Dimensions (mm): L:265 x W:265 x H:80

OSD Languages: English, Simplified Chinese, French, Italian, German, Spanish, Traditional Chinese, Portuguese Product Notes
Audio Set Up: Audio Out – SPDIF/OFF, SPDIF/RAW, SPDIF/PCM
RF motion sensitive controllers, very easy to use, by everyone
Maximum screen brightness is achieved at 3M setback on white or light colored wall
Automatic cool down to prolong lamp life
Sleep function with timer
Picture adjustments via menu

The In’s and Out’s of a Multimedia Career

There are many different types of careers available to those with a multimedia degree. Multimedia is a combination of technologies, including video, music and computer-generated graphics. Areas of specialization include: interface design, 3D modeling, game design, special effects, publishing, interactive design, motion graphics, 2D and 3D animation and visual design.

Multimedia professionals work in a highly dynamic, high-tech environment, using a variety of skills to produce design, animation, and programming applications. By using creative ability, computer skills and artistic talent, multimedia professionals are able to create attention grabbing visuals with , video and audio technologies.

A multimedia degree requires a strong educational combination of art courses and computer training. Job requirements vary from an associate’s degree in video production, animation and multimedia production; to a bachelor’s degree in a visual arts related discipline. Some traits of a potentially great multimedia professional include: creativity, flexibility, innovation, artistic talent, communication skills, and works well with a team.

Multimedia jobs require a variety of different responsibilities. For example, a may need to know HTML, graphics creation, javascript and multimedia development. An events planner would need to do strategic planning, create marketing materials, and execute multimedia events. Some general tasks for multimedia professionals include: proficient in software programs like Adobe Photoshop, Dreamweaver, or Macromedia Flash, create prototypes or storyboards, analyze customer needs, and identity target audiences.

The demand for skilled professionals is skyrocketing. The entertainment industry, video game companies, advertising firms, and computer companies hire multimedia artists and animators. Some examples include: Disney, Pixar and Sega of America. Some professionals choose to work as freelance consultants, promoting their services to companies without a full-time creative staff.

If you’re looking for a multimedia job, opportunities can usually be found on the Internet, in keeping with the high-tech nature of these jobs. Employers will often ask for a resume, portfolio and coversheet to be emailed to them for review. Later, the top applicants will be given an appointment to be interviewed. A good portfolio is often the best way to attract attention, so be sure to include your best work.

The possibilities are endless for multimedia graduates, with competitive salaries that are great for those who are looking for a stable career. With a booming market and high demand, a skilled professional is bound to find a career doing what they love.

Significance of Multimedia Flash Presentation

The most widely utilized Multimedia gadgets like computers, laptops, palmtops, tablets, mobile phones, gaming consoles and other such popular gadgets have certainly enabled living life in true style and comfort, for more than half the population of the world.

The fact that these highly advanced gadgets have easy presentations of virtual texts, animated characters, easy to operate and user friendly features that offer multitude opportunities to interact freely with multiple people and loads of other highly advanced facilities has truly brought about a revolution of sorts in the virtual web world.

If you belong to that part of the world where high end technologically, advanced gadgets play an important role in your daily life then you must certainly be aware of something called Multimedia presentation.

These days there are very well known and reputed service oriented organizations that deal in providing high quality services in flash presentations in all multimedia platforms. If you truly want to invest money wisely, to reach out to your clients efficiently, then it is best to approach one of the highly regarded and well known Services that are registered providers.

There are many ways in which you can gain in business prospects if you approach a reputed firm that utilizes the Flash Presentations for promotional strategies. The key ones are mentioned hereunder:

– It can help to improve and magnify your business prospects by helping you to promote your products and services to your regular and loyal clients, as well as attract your potential clients. – It helps to instill very advanced digital sound effects and productive composition. – It instantly lends a highly corporate tag to your business setup. – You can gain popularity if your business has a smartly created logo with flash animation, banners and creative designs. – Very useful for upmarket sales and marketing strategies. – You can avail flash CD which has an amazing combination of latest graphics, music and effective voice overs.

You will gain amazing popularity by adapting the Flash Presentation technique for advertising needs as it will add instant visual treat for all those who visit your platform. Such, Multimedia Presentation techniques are extremely helpful if you are in the E Commerce, advertising, movie making or any other media in the business world. You can get amazing visual effects to draw your customers to your website.

All the necessary add-on for Flash presentations like proper maps, entertainment section, setting up virtual tours for all the visitors to your website and many other wonderful features will all be proper implemented by the professional service provider.

The best part is that the experts at these service centers are smart and trained to design and create such highly advanced presentations that can be utilized in a wide dimension in all multimedia gadgets and platforms. This adds to the amazing possibilities of dynamic communication of ideas and creativity to be shared by millions of people spanning the entire globe.

Samsung M3510 Good multimedia Gadget

Samsung M3510 is a stylish and slender design launched by Samsung and has achieved world wide appreciations as first handset by the company with bar type shape. It is augmented by incorporating a wide array of amusement features such as music hot keys and motion control keys. Various other features incorporated in this handset include motion detector which allows for taping, flipping and shaking the gadget for getting the overall control of music applications.

Major features of Samsung M3510

GSM 1900 and GSM 900 network types are supported for increasing the overall level of connectivity among the customers.This wonderful gadget gauges the dimensions of 109 x 46 x 9.9 mm and weighs about 68 gm.The 2.4 inches standard TFT display screen has the support of screen resolution 240 x 320 pixels and provides all images with full color and utmost clarity by implementing the color scheme of 256 thousand colors.For the lovers of photography, a 2 mega pixel camera with the resolution of 1600 x 1200 pixels is incorporated in the design that also allows the users to capture quality videos.

For those who make use of silent communication most for communicating with friends, this handset comes loaded with tremendous and wide range of multimedia messaging techniques including MMS, SMS and e-mails.The audacious users will find this gadget perfectly meeting with their needs as various exhilarating games with wonderful graphic techniques have been installed in the unit. Moreover, the users are free to download recent games from internet through the support of inbuilt browser.

A media player including both audio as well as video player is flanked in the unit that support almost all file formats.The web browser enables the patrons to browse the internet and the integration of high definition Wi Fi technology augments the internet connection speed.Bluetooth technology with its latest version v2.0 with A2DP is also included in the feature list of this cool design that allows for sharing video clips with friends.Some other features are automatic equalizer, FM radio with RDS, e-mail and lot more.

, , are the popular offers and these mobile phone contracts are available on Online Mobile Phone Shop UK.

The Four Main Causes Of A Slow Computer

When someone buys a new computer or reimages a hard drive, one thing that usually impresses them is the speed of their system. The computer wakes up quickly, and Web pages display almost instantly. Over time, though, computers often slow down. Here are the four main reasons why:

Too many programs: It’s not unusual for a person to have dozens of programs installed on their computer. While many people think they only consume system resources while they are actually running, this isn’t the case. Every program takes up some of the computer’s memory. If your computer takes forever to start up and runs slowly, you may simply have too many programs installed.

Not enough memory: RAM, or random access memory, is what allows the computer to perform tasks like opening documents, accessing Web pages, and loading programs. All programs consume RAM, and if you run out, your computer will be extremely sluggish.

Malware: This is a broad term used to describe viruses, spyware, and adware. All types of malware can slow down your computer, and it’s a very common reason why computers don’t perform like they did when they were new.

Registry errors: Your computer executes tasks by accessing files stored in the Windows registry. Over time, these files can get moved or split apart. Your computer still needs them, though, and takes longer to find them. This has the effect of slowing down your entire system.

The good news is that these problems can be fixed relatively easily. Deleting programs you don’t use, running a registry repair program, and investing in quality anti-virus and anti-spyware software are all ways to speed up your system. If your computer is very old, it may simply not have the RAM to handle everything, so you might need to upgrade your desktop or add some memory to increase speed.

How to recover photos and other multimedia files from Pentax 645D

Pentax 645D is one of the best DSLR camera model presented by Pentax Corporation. It features: 40 megapixels resolution camera, high-resolution Kodak CCD image sensor, a 645 AF mount, optical/LCD viewfinder, 3 inch LCD display and many more. It stores high-definition photos and other multimedia files in SD/SDHC memory card.

The SD/SDHC cards are very popular card in present market. It is secured to store high-definition files of larger size and can be carried from one place to another easily.

But, on many occasions, SD/SDHC card also get corrupted. In this case, the stored photos and other multimedia files becomes inaccessible. The use of photo recovery software is mandatory to resolve the situation and access the stored digital files.

Suppose: You are very happy and enjoying the wedding ceremony of your cousin. You are too busy to capture photos and videos of different moments of the wedding. But, suddenly, you are encountered with an error message:

-The Card requires formatting-

Cause:

The above error indicates that the either the file system or memory card of the camera has got corrupted. A memory card is corrupted due to virus infection, improper handling of camera or due to file system corruption.

Resolution:

Formatting of the card is one of the ultimate and quick resolution to get rid of the above error. But it will erase all the previously stored photos and other multimedia files. So, having a clean back-up is good thing. In absense of back-up, the recovery is possible using a photo recovery software post formatting of card.

Stellar Phoenix Photo Recovery Software is an ultimate Photo Recovery utility that helps a user to recover his photos, audios and videos within few minutes. It recovers picture, audio and video file formats, such as, JPEG, RAW, BMP, TIFF, AVI, MOV, etc. The free trial version is same as the complete version, the only difference being that the later allows you to recover your data. It is available in two versions: mac and windows.

Roland Spence has 6 Years of Experience in the Software Technology researching on Photo Recovery Software and Memory Card Recovery Software.

The Most Common Computer Errors

If you are a computer enthusiast, you dont need to be told about the most common computer problems. However, a majority of people who own a computer dont understand that there are common computer errors that you will begin to experience as your system ages with time. It does not necessarily mean that you should abandon your old PC and look out for buying a new one. On the other hand, it would be best if you gain knowledge about these problems and then find out how to troubleshoot them.

Computer Hangs-Up: You must have seen your computer hanging up. At times, it would have been impossible for you to even get the cursor moved. You should leave the computer for a while and give it some time to do its thing on its own and then you can get back online to finish what you need to do. If it does not come to a normal working condition in few minutes, try rebooting your system. It is not recommended that you do this all the time; however sometimes this is the only way to bring it back to life.

Maintenance problem: Unfortunately, over 75% of computer users dont realize the need to take proper acre of their systems. Poor PC maintenance can lead to nasty technical errors which will keep coming up every now and then, thereby disturbing you in the middle of the work.

Blue Screen Error: This is one of the most complicated computer problems. It would make your system just freeze up or even worse the screen would turn totally blue. It could mean that your machine has a short circuit or it could have acquired a computer virus.

No matter what types of computer problems you are facing, you can get them troubleshoot by computer experts. You can nowadays find a lot of such professionals on the Internet. Such services are known as online computer support. The techs will also offer you valuable information on how to properly maintain your PC.

These resources are available for 24×7 and make sure that your problem gets resolved quickly and you get quality services at the most reasonable rates.

HTC Sensation Contract – Robust Multimedia Enabled Smartphone At Flexible Deals

The most anticipated Coming Soon Phones 2011 includes one of the incredible multimedia Smartphone named HTC Sensation. HTC is one of the biggest Smartphones manufacturer universally and out of that endless Smartphones list one is HTC Sensation. HTC Sensation posses a graceful and elegant design laden with astounding features. The best and the biggest part of HTC Sensation is its powerful multimedia features all set to fascinate you.

The Smartphone facial front is adorned wth a stunning 4.3 inches capacitive touchscreen having output display resolution of 540960 pixels. The Smartphone has been textured beautifully into 126.165.411.3 mm dimensional measures and weighs only 148 g. The device integrates Android Operating System running v2.3 Gingerbread inside. The device accelerates its processing speed with its dual core processor as it sports a powerful 1.2 GHz dual core processor. Add new level of entertainment with 3.5 mm audio jack provided in the phone and enjoy music.

HTC Sensation encapsulates 8 MP camera as well which makes it possible for you to click memorable snapshots of resolution 32642448 pixels. Camera possess the capability to record wonderful and stupendous picture quality videos with its recording feature. The device comes integrated with 1 GB internal memory and supports external memory which is expandable up to 32 GB with the use of micro SD card. The most fascinating part HTC Sensation offers is that it comes with 8 GB memory card included in it.

is easily available with cheap mobile phone deals. HTC Sensation Contract is the perfect way to grab it easily without worrying about its price and your budget. Cheap Mobile Phone Deals offered by the leading mobile phone network operators are Contract Deals, Pay As You Go, and Sim Free Deals. The network operators are namely Vodafone, O2, Virgin, T-mobile, and Three in UK who offer these Deals at amazingly lucrative prices. is the most demanded deal among the 3 mobile phone deals as it offers several benefits as well. Pay As You Go offers the privilege to the user to choose the network their choice with the liberty to change their network operator services any time they want.

John Gloster is associated with Contract Mobile Shop and write articles for HTC Sensation Contract. Get more information on , mobile phones UK, and contract phone deals.